Privacy Policy




Any personally identifiable information such as your name, address, contact numbers and preferences etc. ("Personal Information") you make available to BT is done so voluntarily, with your knowledge and consent when making a request, submission or registration for services from BT. Registration forms contain both mandatory fields (indicated with an asterisk (*)) and non-mandatory fields; if you choose not to complete the mandatory fields then BT or one of its subsidiaries and affiliated companies, may not be able to respond to your request or activate your option choices.

Requests for information made by telephone may be recorded for quality control and to ensure the accuracy of your Personal Information.

Personal Information provided to BT by you will be made available for joint use by duly authorised BT personnel in Lebanon, its subsidiaries and affiliated companies worldwide, its Customer Relations management agencies and occasionally to other persons or companies who carry out operations in relation to our business, joint marketing operations and data cleansing. Our subsidiaries and some of our business partners are located outside Lebanon and consequently you accept and consent that your Personal Information may be either imported to Lebanon and/or transferred abroad for the purposes set out herein. All such persons and companies are subject to confidentiality agreements, and protection of your Personal Information shall be ensured at all times in accordance with applicable data protection and privacy laws.

The Personal Information made available by you will be used exclusively to provide the requested services and may be used both for marketing research purposes relating to BT's business and to provide you with information on BT's products, services and events. Personal Information will be stored by BT for a maximum time of seven years. If you have registered for an e-mail service you no longer wish to receive, you can opt-out through an automated service by following the instructions at the end of the e-mail


Children who are under age (minors), especially those under the age of 13, should not send any information about themselves or their friends and should not register for any of the BT online services, nor should they make requests to receive further information from BT by clicking consent or request buttons on the website. Should we discover or be informed that a child has registered his/her or another child's personal details, we will delete such information from our records.


BT will not intentionally collect personally identifiable information from children under age. If you, as a parent or legal guardian are concerned that your child has registered for one of our services, wish to cancel your child's registration and have all details deleted, please contact us by e-mail: or write to us at the address below providing official documents proving parental or guardian status:

Bull TrendGhoussoub bldg.
Dora, Beirut

Other than as stated above, BT will not use your Personal Information for unsolicited communications. We do not sell, rent or otherwise make available any Personal Information submitted to us to other third parties unless it is to our business partners, our legal advisors or where so required by law or a court decision.

In order to provide certain services we use cookies. These are small text files that the web site transfers to a web site user's browser for added functionality or for tracking web site usage. We use session cookies. These are saved to the browser only and disappear when the browser is closed. We use permanent cookies when you choose your preferences in order to track these preferences and provide you with customised content. These cookies are retained on your computer. You can reject cookies using your browser preferences or settings. Should you require help, please look for the information in your browser "Help". Please note that by deactivating cookies, we may not be able to provide the services requested or you may have to re-register each time you visit the web site. For more information on cookies, please see the BT Terms of Use.

BT will protect personal data by adequate technical and organisational measures against unlawful processing or disclosure to unauthorized third parties in accordance with the applicable data protection and privacy laws.

Upon written request, BT will remove your Personal Information from its database thereby cancelling your registration to any of the BT services. You are also advised that upon written request you may inspect your Personal Information and/or request that any erroneous information about you be corrected, amended or deleted. To help us keep your information up to date, please let us know of any changes.

Any requests relating to your Personal Information as well as any request to cancel your registration for services offered by BT can be sent by e-mail: or write to us at the following address:

BT Ghoussoub bldg.
Dora, Beirut

From time to time, BT may amend this Privacy Statement in accordance with modified legislative obligations and BT's business objectives. Our Privacy Statement can be consulted at any time from our Web Site at

Our main database and server is managed and located in Beirut, Lebanon. Our Privacy Statement is exclusively governed by the laws of Lebanon without regard to its conflicts of law provisions. The competent courts of Beirut, Lebanon shall have exclusive jurisdiction over any differences or disputes arising out of or in connection with our Privacy Statement.

BT trusts that its Privacy Statement demonstrates its commitment to managing your Personal Information in accordance with applicable data protection and privacy laws in such a way as to fully protect your privacy. From time to time, BT may amend this Privacy Policy in accordance with modified legislative obligations and BT's business objectives.

Date: December 20, 2011

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